We accept returns within 7 days of delivery, provided the item is unused, in its original packaging, and with all tags intact. Fragrances must be unopened and in their original condition.
Opened or used perfumes, testers, and items purchased during a sale or promotion are not eligible for return or exchange due to hygiene and authenticity concerns.
or call +92 330-0004180. Once your return is approved, you can choose between a replacement or a refund, processed within 5–7 business days.
Orders are shipped within 1–2 working days, and delivery usually takes 3–5 business days nationwide. You’ll receive a tracking number via email or SMS once your order is dispatched.
If your order arrives damaged, leaked, or incorrect, please share an unboxing video or photo with our support team within 24 hours of delivery. We’ll arrange a replacement or refund immediately.
We collect essential information like your name, address, email, and phone number to process orders and provide customer support. Your data is always protected and never shared without consent.
You can unsubscribe from marketing emails anytime by clicking “Unsubscribe” at the bottom of our emails. For data deletion requests, contact us at support@aibssfragrance.com.
Yes, we ship internationally. However, customs duties and import taxes (if applicable) are the responsibility of the customer, depending on your country’s regulations.